Gran Melia Palacio De Los Duques Hotel - Madrid

ex. Tryp Madrid Ambassador

Cuesta De Santo Domingo, 5, Madrid, Spain, 28013  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Gran Melia Palacio De Los Duques Hotel - Madrid

Free Wi-Fi

Free Wi-Fi in rooms

Parking

EUR 35 per day

Luggage storage
24-hour

Late check-in

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Outdoor dining area

Poolside snack bar

A la carte restaurant

Coffee/Tea in lobby

Cafe

Snack bar

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Seasonal outdoor pool

Rooftop pool

Infinity pool

Verified Reviews:

  • Perfect location - Several cafe's around - Wi-fi signal was very weak - Very recommended
  • No pool - No parking garage - Walls are paper thin - Very noisy aircon
  • Nice central hotel - Just beside the opera - Huge room - Staff is very nice
  • Nicely appointed rooms - Good maid service - Good plentiful breakfasts - Large dining room
  • Great location for metro - Rooms are large - Good beds - Food was lovely - Great service

Overview

Situated near discos, an amusement park and restaurants, this excellent hotel comprises 183 rooms and offers a spa centre, a swimming pool and a sunbathing terrace. The hotel opened its doors in 1850 and was remodeled in 2002.

The property lies within 1.6 km from Sala San Pol, Hermitage of San Antonio de la Florida and Retiro Park . The venue is set within 1 km from Madrid city center.

This hotel is placed in Madrid City Centre district, known for a museum, a theater and a cathedral.

A 5-minute walk to Santo Domingo subway station. The hotel is around 15 km from Barajas airport.

Rooms

Gran Melia Palacio De Los Duques Hotel features rooms with an elegant interior and a breathtaking view of the courtyard. The rooms are fashionable, fully equipped with hardwood furniture.

Eat & Drink

The restaurant entices with dishes of Spanish cuisine. Cocktails, coffee and tea are offered in the sandwich bar. The tapas bar Caffetteria del greco is approximately 50 meters from the property.

A buffet breakfast is served at the price of EUR 19.44 per person per night. 

Services

Car and bicycle rental services are also provided.

Relax

The hotel offers babysitting, a play area and cribs for guests with children. On-site amenities for fitness include a gym and a fitness centre.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

public parking is possible on site (reservation might be needed) at EUR 35 per day.

Number of floors:   6.  Number of rooms:   183.

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Facilities

General

  • No smoking on site
  • Free Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • VIP check-in/ -out
  • Late check-in
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Children are welcome
  • Luggage storage
  • Elevator
  • Currency exchange
  • Gift/Newsstand
  • Coffee shop
  • Fireplace
  • Carte blanche
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Tennis court
  • Golf course

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Paid valet parking
  • Valet parking
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Half board
  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Poolside snack bar
  • Snack bar
  • Outdoor dining area
  • Coffee/Tea in lobby
  • Catering service

Meeting facilities

  • Business center
  • Exhibition space
  • Meeting/ Banquet facilities
  • Secretarial service
  • Projector
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/ Child services
  • Board games
  • DVDs/ Videos for children
  • Children's play area

Leisure facilities

  • Infinity pool
  • Rooftop pool
  • Seasonal outdoor pool
  • Beach chairs
  • Beach umbrellas
  • Casino
  • Sun terrace
  • Garden area
  • Television in lobby
  • Spa & wellness center
  • Solarium
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Reflex massage
  • Library

Room view

  • Garden view
  • City view
  • Courtyard view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Turndown service
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Steam shower
  • Bathtub
  • Hair dryer
  • Towels
  • Bathrobe
  • Slippers
  • Room toiletries
  • Bathroom telephone

Bedroom

  • Premium bedding
  • Pillow menu

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid movies/Video
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor
  • Blackout curtains

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • There are no cribs provided in a room. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Gran Melia Palacio De Los Duques Hotel - Madrid Madrid location
Show big map »

Hotel Address:

Cuesta De Santo Domingo, 5, Madrid, Spain, 28013

Get directions
City Center
  • Madrid
    1400 ft
Airports
Train Stations
  • Atocha's Train Station
    1.2 mi
  • Atocha Train Station
    1.2 mi
Underground stations
  • Santo Domingo Metro Station
    1000 ft
  • Callao
    1000 ft
Restaurants
  • La Bola (cuisine: Spanish)
    300 ft
  • El miniBAR
    100 ft
Parks
  • Jardines de Sabatini
    1400 ft
Beaches
  • Bolonia Beach
    200 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    6
  • Number of rooms:
    183

Hotel Awards

SpanishHOTEL AWARDSRecommendedMadridGran Melia Palacio De Los Duques

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Spain

Use Badge

Rooms and availability

Gran Melia Palacio De Los Duques photos Room Standard Room
Standard Room
Bed type: 1 Single bed or Queen-size bed or Double bed or Twin beds
Size: 325 sq. feet
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information

Quiet, spacious and bright room provides two Twin beds. The room conserves the classical decoration. The flooring and furniture are made from hardwoods, helping to create a warm and welcoming atmosphere, and are equipped with a comfortable writing desk with free Wi-Fi Internet access and a comfortable arm-chair.

Room facilities
    Gran Melia Palacio De Los Duques photos Room Standard Room
    Standard Room
    Bed type: 1 Single bed or Queen-size bed or Double bed or Twin beds
    Size: 325 sq. feet
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information

    Quiet, spacious and bright room provides a large Double bed. The room conserves the classical decoration. The flooring and furniture are made from hardwoods, helping to create a warm and welcoming atmosphere, and are equipped with a comfortable writing desk with free Wi-Fi Internet access and a comfortable arm-chair.

    Room facilities
      Gran Melia Palacio De Los Duques photos Room Superior
      Superior Room
      Bed type: Double bed or Twin beds
      Size: 410 sq. feet
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information

      This elegant and spacious room has high ceilings or a sloped roof, and a small balcony. The room provides large Double beds or two Twin beds. Carefully designed with large wardrobe, the majority also provide a lounge area with a sofa, table and armchairs and working place.

      Room facilities
        Gran Melia Palacio De Los Duques photos Room Premium Room
        Premium Room
        Bed type: 2 Single beds or King-size bed or Twin beds or Double bed or Twin beds
        Size: 325 sq. feet
        Check Prices
        • Air conditioning
        • Shower
        — Less information+ More information

        The generous size of the room and natural light make it a great place both to work and relax, supported by a wide range of highly personalized services. Elegant, bright and spacious room, some with higher ceilings and balconies and others with charming loft features, all completely soundproofed. It provides hardwood flooring and furnishings which help to create a warm and welcoming ambiance.

        Room facilities
          Gran Melia Palacio De Los Duques photos Room Standard Room
          Standard Room
          Bed type: 1 Single bed or Queen-size bed or Double bed or Twin beds
          Size: 325 sq. feet
          Check Prices
          • Air conditioning
          • Shower
          — Less information+ More information

          Quiet, spacious and bright room provides a large Double bed for one person. The room conserves the classical decoration. The flooring and furniture are made from hardwoods, helping to create a warm and welcoming atmosphere, and are equipped with a comfortable writing desk with free Wi-Fi Internet access and a comfortable arm-chair.

          Room facilities
            Gran Melia Palacio De Los Duques photos Room Junior Suite
            Junior Suite
            Bed type: 1 Single bed or King-size bed
            Size: 435 sq. feet
            Check Prices
            • Air conditioning
            • Shower
            — Less information+ More information

            Enjoy our exclusive suite with their welcoming bedroom and spacious independent lounge area. The bedrooms provide large Double bed or two Twin beds. Carefully designed, some of the rooms provide the special charm of loft ceilings and bright natural light, while others enjoy spacious terraces from which to enjoy the most traditional and authentic Madrid.

            Room facilities
              Gran Melia Palacio De Los Duques photos Room Standard Room
              Standard Room
              Bed type: 1 Single bed or Queen-size bed or Double bed or Twin beds
              Size: 325 sq. feet
              Check Prices
              • Air conditioning
              • Shower
              — Less information+ More information

              Quiet, spacious and bright room is for two adults and one child. The room conserves the classical decoration. The flooring and furniture are made from hardwoods, helping to create a warm and welcoming atmosphere, and are equipped with a comfortable writing desk with free Wi-Fi Internet access and a comfortable arm-chair.

              Room facilities

                How to reach hotel

                hotel Gran Melia Palacio De Los Duques Hotel - Madrid Madrid location
                Show big map »

                Hotel Address:

                Cuesta De Santo Domingo, 5, Madrid, Spain, 28013

                Get directions
                City Center
                • Madrid
                  1400 ft
                Airports
                Train Stations
                • Atocha's Train Station
                  1.2 mi
                • Atocha Train Station
                  1.2 mi
                Underground stations
                • Santo Domingo Metro Station
                  1000 ft
                • Callao
                  1000 ft
                Restaurants
                • La Bola (cuisine: Spanish)
                  300 ft
                • El miniBAR
                  100 ft
                Parks
                • Jardines de Sabatini
                  1400 ft
                Beaches
                • Bolonia Beach
                  200 ft
                Hotel information
                • Check-in:
                  from  3 pm
                • Check-out:
                  until  12 pm
                • Number of floors:
                  6
                • Number of rooms:
                  183

                Hotel Awards

                SpanishHOTEL AWARDSRecommendedMadridGran Melia Palacio De Los Duques

                According to guest reviews, the hotel has been rated as
                Best Luxury Hotels in Spain

                Use Badge

                Gran Melia Palacio De Los Duques Location

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                • Current hotel
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                • Other hotels
                • Airports
                • Underground stations
                • Train stations
                • Parks
                • Tourist attractions
                • Museums
                • Convention centers
                • Stadiums
                • Food and meals
                • General

                Hover above the icons to see hotel photo and details.

                Click the hotel to go to the main hotel page.

                Route Planner
                Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                What's nearby

                Tourist attractions

                • Plaza de Espana - 700 ft
                • Lope de Vega Theatre - 700 ft
                • Catedral de la Almudena - 1400 ft
                • Downtown - 1400 ft
                • Plaza Mayor - 1400 ft
                • Royal Palace - 1700 ft

                Popular areas

                • City Center - 1000 ft

                Places of interest

                • Discoteca Palace Madrid - 400 ft
                • Plaza de Oriente - 1000 ft
                • Casa del Ratoncito Pérez - 1400 ft
                • Plaza Mayor Madrid - 1400 ft
                • plaza maria soledad acosta - 1400 ft
                • plaza d'Espana - 1400 ft

                Convention centers

                • Madrid Convention Center - 1000 ft

                Shopping areas

                • El Corte Ingles - 1400 ft
                • Fnac - 1400 ft

                Amusement

                • cortylandia - 1000 ft

                Monuments and Landmarks

                • Plaza de Oriente - 700 ft
                • Monasterio de las Descalzas Reales - 1000 ft
                • Sabatini Gardens - 1000 ft
                • Plaza Mayor - 1400 ft
                • Royal Palace of Madrid - 1400 ft

                Universities, Institutes

                • El Senado - 700 ft

                Theaters

                • Teatro Real - 400 ft

                Business areas

                • Fnac - 1000 ft

                Underground stations

                • Santo Domingo Metro Station - 700 ft
                • Callao - 700 ft
                • Gran Via Station - 1400 ft
                • Plaza de España - 1400 ft

                Public parking

                • El Senado - 700 ft

                Local attractions

                • Prado Museum - 5200 ft
                  Calle Ruiz de Alarcon 23, Madrid
                • Army Museum - 5300 ft
                  Mendez Nunez, 1, Madrid
                • Madrid Wax Museum - 1.0 mi
                  Paseo de Recoletos, 41, Madrid
                • Hermitage of San Antonio de la Florida - 5000 ft
                  Paseo de la Florida, 5, Madrid
                • Queen Sofia Arts Center - 1.1 mi
                  Santa Isabel, 52, Madrid

                Near the hotel

                • Monastery of Santo Domingo de Silos - 200 ft
                  Santo Domingo de SilosSpain
                • Alto de Garojonay - 200 ft
                  La GomeraSpain
                • Royal Palace of Madrid - 1400 ft
                  Calle Bailen, Madrid
                • Royal Theater - 700 ft
                  Plaza de Isabel II, Madrid
                • Bolonia Beach - 200 ft
                • Estacion de Chamartin - 300 ft
                  MadridSpain
                • Monasterio de la Encarnacion - 500 ft
                  Plaza de la Encarnacion 1, Madrid

                Restaurants nearby

                • La Bola - 300 ft

                  Address: C/ Bola 5
                  Phone: +34 915476930

                  62% likes this, based on 399 reviews
                  Cuisine: Spanish
                  Price Range: USD 34 - USD 55

                • Nuuga - 0 ft

                  Address: C/ Santo Domingo de Silas, 5 -

                  57% likes this, based on 17 reviews

                • Delfos - 200 ft

                  Address: Cuesta Santo Domingo, 14
                  Phone: +34 915483764

                  53% likes this, based on 48 reviews
                  Cuisine: Greek
                  Price Range: USD 23 - USD 37

                • El miniBAR - 100 ft

                  Address: Cuesta de Santo Domingo, 12
                  Phone: 616009704

                  73% likes this, based on 116 reviews
                  Price Range: USD 5 - USD 16

                • Caffetteria del greco - 100 ft

                  Address: Cuesta Santo Domingo 12
                  Phone: 915483764

                  75% likes this, based on 26 reviews

                Hotel information
                • Check-in:
                  from  3 pm
                • Check-out:
                  until  12 pm
                • Number of floors:
                  6
                • Number of rooms:
                  183

                Hotel Awards

                SpanishHOTEL AWARDSRecommendedMadridGran Melia Palacio De Los Duques

                According to guest reviews, the hotel has been rated as
                Best Luxury Hotels in Spain

                Use Badge

                Hotels nearby
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                Cities nearby
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                • Getafe hotels - 13 km
                • Boadilla del Monte hotels - 15 km
                • Alcobendas hotels - 15 km
                • Majadahonda hotels - 16 km
                • Pozuelo de Alarcon hotels - 10 km
                • Leganes hotels - 11 km
                • San Sebastian de los Reyes hotels - 16 km
                • Fuenlabrada hotels - 17 km
                • San Fernando De Henares hotels - 14 km

                Gran Melia Palacio De Los Duques Reviews

                Guest reviews are submitted by our customers after their stay at Gran Melia Palacio De Los Duques

                Average guest rating

                7.8out of 10
                Fabulous
                Based on 269 reviews

                Guest reviews

                • Group of friends
                  6.6

                  clean, comfortable, good value for money, very good location

                  we were ripp off by the receptionist, he made us reservations to corida to 3*times normal price; buy tickets directly not through the hotel

                • Couple
                  8.2

                  Excellent location in Old Madrid and situated between two Metro stations so easy to go further afield. Staff friendly and helpful but not intrusive.

                  Room pretty basic and the double bed we asked for was two single mattresses so not the most comfortable. Hotel overall was great.

                • Family with children
                  9.6

                  We stayed in the family room and it was very spacious. Loved the bunk beds. We were offered the ability to upgrade for a fee and appreciated that option. The location was great and we were able to walk to all major sites.

                  Although the breakfast had a lot of options I did observe an ant on the bread and some mold on another piece of bread.

                • Group of friends
                  6.6

                  The location -

                  Bathroom very outdated - rooms not very big - excessive noise from the street during the night (partygoers etc) (and I mean until about 5am) I know the price was very reasonable and we had a standard room but this is definitely not 4* quality not even city 4*. Stayed in a 2* last year in the same area which had better room quality

                • Older travelers
                  5.8

                  Nice rooms and relatively quiet.

                  The men working in the reception was very very slow and allowed us to wait and wait for the key every time..no smile or "welcome" at all..

                • Couple
                  7.4

                  The hotel is well located, all monuments and touristic facilities are nearby

                  Noise isolation is quite poor.

                • Family with children
                  9.6

                  It was a great location, within walking distance of the old city of Madrid, including the Royal Palace.

                • Older travelers
                  7.4

                  We liked being able to have breakfast in our room for a very small surcharge.

                • Older travelers
                  10.0

                  Location,comfort,cleanliness and staff all very good.

                • Couple
                  8.8

                  The staff was really helpful. The location of the hotel was excellent for a city trip. Most locations within walking distance, with the subway station just around the corner to get you wherever you want to go.

                  The hotel is probably overdue for an overhaul, it is a bit old. More closet space would also be nice.

                • Single
                  9.2

                  Its location is excellent, in a side street, removed from traffic and street noise and, yet, near many interesting places in the city. Very nice inner spaces, very good breakfast.

                  Even though the internet access is free, the signal was very weak and made it difficult for me to do work in my room, as part of my business trip.

                • Family with children
                  7.4

                  well situated, comfort enough

                  not good looking furniture in public places, TV sets from 80s.

                • Single
                  7.0

                  This hotel is perfectly located in the old centre of Madrid - it takes only a few minutes to get to the royal palace and to the main shopping streets. The breakfast was also very good. The room was really big.

                  However, there are two major problems with this hotel - noise from the streets is non stop all night (no double glazing or any other soundproofing method) and the bed was not comfortable. If you don't like noise and hard mattresses, you should avoid this hotel. (I had a fourth floor room just under the roof and also had a problem with continuous mechanical type of noise coming from the building itself, but I was unable to figure out where it came from exactly. It is possible that this problem does not exist in all the rooms/floors.) I think that the noise issue is not stated clearly enough in all the other comments about this hotel.

                • Older travelers
                  7.4

                  The hotel was in a great location near the center of Madrid, but in a quiet area. The room was large, though unusually shaped. We were close to a nice coffee shop for breakfasts, and very near two Metro stops.

                  There was some on going construction in the area. We did have some noise from the halls, plumbing extra, but the room was generally quiet. The lighting was rather dim.

                • Group of friends
                  7.4

                  The service is normal. The comfort-ability is also normal. Breakfast is better than normal. The restaurant which was recommended by the hotel was not good.

                How to reach hotel

                hotel Gran Melia Palacio De Los Duques Hotel - Madrid Madrid location
                Show big map »

                Hotel Address:

                Cuesta De Santo Domingo, 5, Madrid, Spain, 28013

                Get directions
                City Center
                • Madrid
                  1400 ft
                Airports
                Train Stations
                • Atocha's Train Station
                  1.2 mi
                • Atocha Train Station
                  1.2 mi
                Underground stations
                • Santo Domingo Metro Station
                  1000 ft
                • Callao
                  1000 ft
                Restaurants
                • La Bola (cuisine: Spanish)
                  300 ft
                • El miniBAR
                  100 ft
                Parks
                • Jardines de Sabatini
                  1400 ft
                Beaches
                • Bolonia Beach
                  200 ft
                Hotel information
                • Check-in:
                  from  3 pm
                • Check-out:
                  until  12 pm
                • Number of floors:
                  6
                • Number of rooms:
                  183

                Hotel Awards

                SpanishHOTEL AWARDSRecommendedMadridGran Melia Palacio De Los Duques

                According to guest reviews, the hotel has been rated as
                Best Luxury Hotels in Spain

                Use Badge